Legal
Privacy Policy
This policy explains how Bixlow processes personal data when you create an account, use the app, receive communications or interact with our services.
Version 2026-06-03
Controller
For account, product and commercial data, Bixlow acts as controller. You can contact us at bixlow@plakastudio.com.
Data we process
We process account data such as email, profile name, locale, authentication records, project membership, billing metadata, support messages and product usage needed to operate Bixlow.
Purposes
We use personal data to provide the service, authenticate users, maintain security, manage projects and billing, improve the product, provide support and comply with legal obligations.
Legal basis
We rely on contract performance for account and service delivery, legitimate interests for security and product improvement, legal obligation where required, and consent for optional commercial communications.
Processors
We may use service providers for hosting, authentication, email delivery, payments, analytics and support. They process personal data under instructions and appropriate confidentiality and security commitments.
Retention
We keep personal data while the account or project is active and for the periods needed for security, billing, legal compliance and dispute handling. Deletion requests are handled subject to legal retention duties.
Your rights
Depending on your location, you may request access, correction, deletion, portability, restriction or objection to processing. You may also withdraw consent for optional communications at any time.
Security
We apply technical and organizational safeguards including access control, role separation, row-level security and secure authentication flows. No system can be guaranteed to be perfectly secure.
Commercial communications
If you opt in, we may send product updates and commercial communications. You can withdraw consent at any time by contacting us or using the unsubscribe mechanism when available.
Contact
To exercise privacy rights or ask questions about this policy, contact Bixlow at bixlow@plakastudio.com.